 |
| I
get the message:
"X" days left
restart CNCkey |
* |
First,
You will need to stop and
then restart the CNCKey.exe |
|
-- |
Check
task manager and be sure
that the cnckey is not
running |
| -- |
Restart
the cnckey from your desktop
or the start menu |
| -- |
The
hour glass will come up and
flash, and then go away
|
* |
If
at this point your are still
getting the same message
when you log in: |
|
-- |
Right
click on the cnckey icon and
select properties |
| -- |
Be
sure that the shortcut is
pointing to the correct
drive and directory
|
| Back
to Top |
|
| I
have one work stations that
gets the message Invalid Key |
| * |
You
will need to check the date
on the system that is
receiving the error (the
time can be different on the
systems, but the date must
match on all systems)
|
| * |
Check
the shortcut properties, to
be sure that you are
launching the correct
executable (the shortcut
must be pointing to the
correct drive and directory)
|
Back
to Top |
|
| All
of my workstations get the
Invalid Key |
| * |
If
you have recently moved the
key to a different system, or from a Windows XP
or Vista system, click
here.
|
| * |
Be
sure that the hard key is on
one of the comptuers within
the system
|
| * |
If
there is a printer, zip
drive, or other hardware
hooked up to the hard key |
|
-- |
Check
to be sure that the printer
is turned on |
|
-- |
Try
unplugging the printer (or
other hardware) from the key
|
| * |
Check
the printer port by moving
the key to another computer
|
| * |
There
could also be a problem with
the network rights
|
Back
to Top |
|
| The
CNCKEY won't run on my
Windows XP System |
| * |
You
need to do an XP key setup
on the computer |
|
-- |
Download
the XPkey.zip file |
|
-- |
Retrieve
XP key Instructions
|
| * |
If
the key has previously been
running on your system and
has only recently faulted -
or if you have a printer
connected to the key: |
|
-- |
Check
to be sure that the printer
is turned on |
|
-- |
Try
unplugging the printer from
the key |
|
-- |
Be
sure that the hard key is on
the computer |
|
-- |
Check
the printer port, by moving
the key to another computer
that has a Windows XP or
Vista operating system
|
| * |
IF
the key works on another
computer then run the
keysetup on your XP system
again
|
Back
to Top |
|
| The
CNCKEY won't run on my
Windows XP system |
|
(See
Above - "The CNCKey
won't run on my Windows XP
system")
|
Back
to Top |
|
| I
get the message:
"Product has
expired" |
* |
You
will need to contact tech
support at (208) 939-2428
x201
|
| * |
